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Terms of Service

Effective date: 2 November 2026

These Terms of Service ("Terms") apply to your use of lifeadve.com and the services offered by Life Adve ("Life Adve", "we", "us"). By creating an account or using our services, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the services.

1. Our services

Life Adve provides parenting and life-stage programs, the Bond Box subscription, webinars, relationship excursions, consultations with expert panellists, books and related resources. Some services are free; others require an account, a subscription or a payment.

2. Account registration

  • You can create an account with your email address or with Google Sign-In.
  • When you register with email, you must provide your full name, a valid email address, a 10-digit Indian mobile number and a password.
  • The information you provide must be accurate and your own. Keep it up to date by contacting us if it changes.
  • Each person may have one account. If you sign in with Google using an email address that is already registered, your Google sign-in is linked to that existing account.
  • Accounts are for adults. Parents and guardians may use the services on behalf of their children.

3. Your account and its security

  • Keep your password confidential and do not share your account. Choose a password that you do not use on other websites.
  • You are responsible for activity that happens through your account.
  • If you think someone else has used your account, reset your password and tell us straight away at support@lifeadve.com.
  • If you use Google Sign-In, the security of your Google account is also important; Google's own terms apply to it.

4. Acceptable use

When using Life Adve, you must not:

  • break any applicable law, or use the services for any unlawful or fraudulent purpose;
  • register with false details, impersonate another person, or use another person's account;
  • harass, threaten or abuse other users, our expert panellists or our staff;
  • upload content that is unlawful, offensive, or that you do not have the right to share, including in profile photos and consultant applications;
  • try to access accounts, data or parts of the website you are not authorised to access, or interfere with the website's security or operation (for example, by probing, scanning, overloading or automated scraping);
  • upload viruses or any other harmful code;
  • copy, resell or redistribute our programs, videos, questionnaires or other content without our written permission.

5. Your responsibilities

  • Provide accurate information in bookings, orders and applications, including a correct shipping address for book orders.
  • Attend webinars, excursions and appointments you have booked, or let us know in good time if you cannot.
  • If you apply to become an expert consultant, the qualifications, experience and documents you submit must be genuine and your own.
  • Use the guidance you receive responsibly, taking your own and your family's circumstances into account (see section 7).

6. Subscriptions, bookings and payments

  • Prices, plan durations and what is included are shown on the relevant page and at checkout before you pay.
  • Payments are processed securely by Razorpay. Your card, UPI or bank details are entered on Razorpay's checkout, not stored by Life Adve, and Razorpay's terms also apply.
  • A subscription, booking or order is confirmed only once the payment has been successfully completed.
  • Excursion seats and appointment slots are limited and are allocated when booked.
  • For questions about a payment, a cancellation or a refund, contact support@lifeadve.com. Any approved refund is made through Razorpay to the original payment method.

7. Nature of our guidance

Our programs, webinars, assessments, books and expert consultations provide information and guidance to support parenting, relationships and well-being. They are not a substitute for professional medical, psychiatric, psychological or legal advice, diagnosis or treatment. In an emergency, or if you are concerned about anyone's health or safety, contact a qualified professional or local emergency services immediately.

8. Our content

The programs, videos, audio stories, questionnaires, text, graphics, logos and other content on lifeadve.com belong to Life Adve or are used with permission, and all rights are reserved. You may use them only for your own personal, non-commercial use as part of the services. Anything you upload remains yours, but you allow us to store and use it as needed to provide the services, as described in our Privacy Policy (for example, publishing an approved consultant's profile).

9. Third-party services

Some features rely on other companies' services, such as Google Sign-In, Razorpay payments and embedded videos from YouTube and Vimeo. Their use is subject to those companies' own terms and policies, and we are not responsible for their services. Links to other websites are provided for convenience only.

10. Suspension and termination

  • You may stop using the services at any time and can ask us to delete your account by emailing support@lifeadve.com.
  • We may suspend or deactivate an account, or refuse a booking or application, if these Terms are broken, if the account is used fraudulently or in a way that harms other users, our experts, our staff or the website, or where we are required to do so by law.
  • A suspended or deactivated account cannot be used to sign in, with a password or with Google.
  • Where reasonable, we will tell you why your account was suspended and give you a chance to respond.

11. Service availability

We work to keep lifeadve.com available and working correctly, but we cannot guarantee that it will always be available, uninterrupted or error-free. The website may be unavailable from time to time, for example during maintenance or because of problems outside our control. We may change, add or remove programs, features, events or content. If we cancel a paid webinar, excursion or appointment, please contact us about rescheduling or a refund.

12. Disclaimers and limitation of liability

The services are provided "as is" and "as available". To the fullest extent permitted by law:

  • we make no promise that the services will meet every need or deliver a particular result;
  • we are not liable for any indirect or consequential loss, or for loss of data, profits or opportunity, arising from your use of, or inability to use, the services;
  • we are not responsible for decisions you make or actions you take based on the information and guidance provided through the services;
  • our total liability for any claim related to the services is limited to the amount you paid to Life Adve for the specific service the claim relates to.

Nothing in these Terms limits any liability or any rights you have that cannot be limited or excluded by law.

13. Changes to these Terms

We may update these Terms from time to time. The updated version will be posted on this page with a new effective date. If the changes are significant, we will take reasonable steps to let you know. Continuing to use the services after an update means you accept the updated Terms.

14. Contact us